Awful, awful customer service. I have been in the store several times, and I don't know why I keep going back. There are usually two clerks behind the counter, and they are usually talking between themselves. Each time I walk in the store, I'm ignored by both employees. As I walk past the counter and try to catch their eye, they continue to converse and ignore me. As I approach the counter with items to purchase, they do not acknowledge me, and their conversation continues as one of them "rings me out". It has probably been different employees at different times throughout the years, which leads me to believe that the management does not require that its employees interact with customers. I will not be returning again.
Favorite store ever
Kay S Hallmark Shop is a US Store based in Old Saybrook, New York. Kay S Hallmark Shop is located at 665 Boston Post Rd Ste 2, Old Saybrook Shopping Center, Old Saybrook, CT 06475, USA.
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