If i could give them zero stars i would. I definitely will never go back again. I came in to get acrylic nails done and no less than two days later, three of the nails had chipped or fallen off. The first fell off without me even touching it and same with the other two. I am extremely disappointed in the service I experienced at this nail salon. I paid $60 to lose almost a full hand of nails.
I used to go only here a couple years ago and stopped because of bad service and they would file my skin and make me bleed. I went back to get acrylics filled and fixed one. It was extremely over priced, I paid more for a fill than a full set. In less than a week the nail they fixed broke off. the service is terrible and I do not recommend going there.
Less expensive than their competitors across the street but definitely not worth the time and money. Quick lousy pedicure that lasted less than 3 days.
The treatment here is terrible and they bad mouthed coustomers before too. It's horrible!
Words cannot explain how angry I am with this place. If I could give no stars I would. I got gel tips for my first time and 3 days later 4 of them broke. I went back and respectfully told them what happened and they got upset, and took an hour and a half to fix the 4 nails. On top of it, they painted the new ones a different color! Kevin (the very rude man who did them) started yelling at me because I (obviously) wanted them all the same color and he painted the new ones a MUCH darker color. I was embarrassed but kept my calm as he laughed in my face and made a scene. When I got home that evening with my still different color AND might I add different LENGTH nails...another one broke!!! Never ever EVER going back here. Mortified, embarrassed, upset, and sadly letting all my friends and family know about my experience.
Cozy Nail Spa is a US Hair Care Studio based in Old Saybrook, New York. Cozy Nail Spa is located at 137 Main St, Old Saybrook, CT 06475, USA.
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